Claims are part of the food trading business. For a exact reporting and quick creation, agilesFood has an own claim module. Divided in purchase and sales claims for the different food trading requirements and for the claim reason reporting – per lot and batch.
If the items will be sent back or just a price credit memo will be created both can be handled in agilesFood. In case that the customer will sent back the items, new freight documents for the shipping agent must be created, also this processes can be handled in our food trading software.
Through the different business processes requirements in case of a claim, agilesFood has a lot of features already in the standard application inside. Standard as well is, that all purchase and sales claims can affect the batch account sale at the end business processes.